How do I fix a black screen on Windows 10?
- Fix software incompatibility issues
- Fix driver problems
- Fix overheating issues
- Run the built-in troubleshooter
- Additional troubleshooting methods
The annoying Blue Screen of Death has been a major headache for Windows users ever since the Windows XP era. But it seems that wasn’t enough, as its ‘brother,’ Black Screen of Death started to bother users.
Apparently, Windows 10 isn’t immune to BSOD errors either, and some users reported this issue some time after they upgraded their system.
Unlike Blue Screen of Death, which represents a critical hardware issue in your computer, the Black Screen of Death represents a software issue, which is reportedly easier to fix. But even a B(Black)SOD could be caused by some more serious problems, and it certainly requires your attention.
Various things could cause this issue, from driver problems and incompatibility, to overheating, and I’ll try to cover all causes and solutions for BSOD in this article.
I also have to say that appearing of Black Screen of Death isn’t strictly Windows 10-related, but it will most likely appear on this operating system, because users installed it relatively recently, and maybe they didn’t set everything right.
How to fix Black Screen of Death in Windows 10
Solution 1 – Fix software incompatibility issues
If you got the BSOD after you launched a certain program, here’s what happened. You probably heard about compatibility problems for some programs in Windows 10. Microsoft just wants to move ahead, and it simply doesn’t have a lot of understandings for older software.
So in most cases, when you try to run an older program which is not compatible with Windows 10, it won’t even start. But in some cases it might cause the Black Screen of Death, as well.
The only thing you can do to resolve this issue, and prevent BSOD from appearing in the future, is to run the Compatibility Troubleshooter.
To do that, right click on the icon of the program you want to start, go to Properties, Compatibility and click on Run compatibility troubleshooter.
It will search for the solution and show it to you (if available). If you’re still unable to run the program normally, I’m sorry, but that program simply isn’t compatible with Windows 10, and it you can’t launch it.
Solution 2 – Fix driver problems
If you didn’t update your graphics card driver after you upgraded your system to Windows 10, it could cause you a lot of display problems, and BSOD is just one of them.
So, in case this error message occurs, restart your computer and then update your display drivers. On the other hand, if you’re not able to start your computer normally, as BSOD appears even after the restart, do the following:
- Shut down your computer
- Disconnect your video card from the motherboard and unplug your monitor from it (in some cases you’ll need to disconnect just the power supply, depends on the model)
- Connect your monitor to your computers’ integrated graphics card and turn on your computer
- Download the latest driver for the main graphics card
- Shut down your computer again
- And now disconnect your monitor from the integrated graphics card, connect your primary graphics card to the motherboard, and connect your monitor to it once again.
- Turn on your computer and see if the problem is resolved
Solution 3 – Fix overheating issues
If you’re using Windows 10 on laptop, and a lot of people do, because it’s a great operating system for work, you might face the Black Screen of Death issue because of overheating problems.
If that’s the case, turn off your computer, wait some time until it cools off, and then turn it on again. I also recommend you getting an external cooler for your laptop, because it is very helpful in preventing your laptop from overheat. On the other hand, if you’re sure that overheating is not a problem, and it didn’t cause the BSOD on your laptop, you can try some of the solutions listed above.
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Solution 4 – Run the built-in troubleshooter
Windows 10 also comes with a built-in Blue Screen Troubleshooter. While this guide focuses on fixing black screen issues, it is still a good idea to run the Blue Screen Troubleshooter as well. This tool troubleshoots errors that cause Windows 10 to stop or restart unexpectedly and may help you to fix your black screen issues too.
So, go to Settings > Update & Security > Troubleshooter and run the tool.
Solution 5 – Additional troubleshooting methods
If the black screen problem persists, here are some additional checks that you can run:
- Disconnect all your peripherals and restart your computer. Sometimes, your external peripherals may trigger this problem so you need to identify the problematic device.
- Remove recently installed programs, especially if this problem occurred shortly after you downloaded new apps and programs.
- Disable Fast Startup from Control Panel.
- Remove your laptop battery.
- Disable your antivirus software.
That’s it, I hope this article covered all causes of this annoying problem, and that it helped you in solving it.
If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.
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Editor’s Note: This post was originally published in August 2015 and has been since updated for freshness, and accuracy.