As Windows 10 delay continues, support shortfall grows

As Windows 10 delay continues, support shortfall grows

Microsoft is running out of calendar runway for Windows 10 October 2018 Update, the one it withdrew from distribution earlier this month.

With less than 48 hours left in the month, the company is in danger of rendering obsolete the name of the fall feature upgrade and perhaps disrupting the scheduled support.

Although Microsoft officially released the refresh on Oct. 2, four days later it barred access to the upgrade via Windows Update, told those who had installed it to stay off their PCs and warned users who had downloaded but not installed it to trash the disk image. The reason for the unprecedented moves: Some users – Microsoft said 1/100th of 1% – reported that the upgrade deleted all files in several folders, including the important Documents and Photos directories.

The last word on 1809, Microsoft’s name in its now-standard yymm labeling format, was three weeks ago, when John Cable, director of program management in the Windows servicing group, told customers that bugs had been fixed. But rather than again putting the general public at risk, the company handed the re-release to those who had volunteered to test the OS by signing up with the Windows Insider preview program.

With the release of Windows 10 1809 now postponed by at least four weeks, the delay has impacted the upgrade’s support timeline.

According to the definitive “Windows lifecycle fact sheet,” 1809 support for Windows 10 Home and Windows 10 Pro will expire April 14, 2020, and for Windows 10 Enterprise and Windows 10 Education on April 13, 2021. (Microsoft recently extended support for Enterprise and Education from 18 to 30 months.)